DMARCit

Terms of Service

Effective date: April 6, 2026
Last updated: April 6, 2026

1. Agreement to Terms

These Terms of Service ("Terms") are a legally binding agreement between you ("Customer," "you," or "your") and Cadmos LLC, a the State of Alabama company ("DMARCit," "we," "us," or "our").

By creating an account, starting a trial, or otherwise accessing or using the DMARCit platform (the "Service"), you agree to be bound by these Terms, our Privacy Policy, our Acceptable Use Policy, and any order form or subscription confirmation referencing these Terms (collectively, the "Agreement"). If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

If you do not agree to these Terms, do not use the Service.

2. Service Description

DMARCit is a cloud-based platform that helps organizations monitor and improve their email authentication posture. The Service includes, but is not limited to:

  • Receiving and processing DMARC aggregate (RUA) reports on your behalf
  • Configuring DMARC forensic/failure (RUF) report addresses in DNS records (note: the Service does not currently receive or process RUF reports)
  • Dashboards and analytics for DMARC, SPF, and DKIM compliance
  • Hosted SPF record management and SPF flattening
  • DNS record generation guidance for DMARC, SPF, and DKIM
  • Alerting and notification services
  • Multi-domain and multi-tenant management for MSPs, consultants, and resellers

3. Eligibility

The Service is intended for business and professional use. By using the Service, you represent that you are at least 18 years old and are acting on behalf of a business, organization, or professional capacity. The Service is not directed at consumers or children.

4. Account Registration and Security

You must provide accurate and complete information when creating an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Promptly notifying us of any unauthorized access or use of your account
  • Ensuring that persons you invite to your organization are authorized to access the data within it

We may suspend or terminate accounts that we reasonably believe have been compromised.

5. Domain Authorization and DNS

When you add a domain to the Service, you represent and warrant that:

  • You own the domain or have been expressly authorized by the domain owner to configure DMARC, SPF, and DKIM records and to receive DMARC reports for that domain.
  • You have the authority to modify DNS records for the domain or have coordinated with the party who does.
  • If you are a managed service provider (MSP), consultant, or reseller managing domains on behalf of clients, you have obtained each client's authorization to act on their behalf, including authorization to direct DMARC reports to DMARCit and to modify DNS records as necessary.

If you are an MSP, consultant, or reseller using the Service on behalf of your clients, you are the Customer under this Agreement and are responsible for obtaining your clients' authorization and ensuring their compliance with these Terms.

You are solely responsible for any DNS changes you make based on guidance or records generated by the Service. DMARCit provides tools and recommendations, but does not directly modify your DNS records unless you use a feature that explicitly publishes records on your behalf (such as Hosted SPF). Even in that case, you remain responsible for enabling and configuring that feature.

6. Subscriptions, Trials, and Billing

6.1 Free Trial

We may offer a free trial period. During the trial, you will have access to the Service's paid features at no charge. A valid payment method is required to start a trial. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription at the plan and price shown at the time of trial activation, and your payment method will be charged.

6.2 Subscription and Renewal

Paid subscriptions renew automatically at the end of each billing cycle (monthly or annual, as selected) unless you cancel before the renewal date. The renewal price will be the then-current price for your plan. We will provide reasonable advance notice of any price changes.

6.3 Cancellation

You may cancel your subscription at any time through the billing settings in your account or by contacting us. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of the period you have already paid for.

6.4 Refunds

Fees are non-refundable except as required by applicable law.

6.5 Taxes

All fees are exclusive of taxes unless stated otherwise. You are responsible for any applicable sales, use, VAT, GST, or similar taxes arising from your use of the Service, other than taxes on our income.

7. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. We may suspend or terminate your access if we determine, in our reasonable judgment, that you have violated the Acceptable Use Policy.

8. Customer Data

"Customer Data" means any data, including DMARC reports, domain configurations, DNS records, and other information that you or your authorized users submit to or generate through the Service.

You retain all rights, title, and interest in your Customer Data. You grant us a limited, non-exclusive license to use, process, and store your Customer Data solely as necessary to provide, maintain, secure, support, and improve the Service in accordance with these Terms and our Privacy Policy.

You are responsible for the accuracy, quality, and legality of your Customer Data and for ensuring that your use of the Service does not violate any applicable law or third-party rights.

9. DMARC and DNS Feature Disclaimers

You acknowledge and agree that:

  • DMARC aggregate reports (RUA) are generated and sent by third-party mail receivers. The volume, frequency, and completeness of reports depend on those third parties and are outside our control.
  • DMARC forensic/failure reports (RUF) may be configured through the Service's DNS guidance, but the Service does not currently receive or process RUF reports. If you configure a RUF address through the Service, no RUF data is ingested, stored, or displayed. RUF reports may contain email headers and, depending on the generating system, portions of message content. You acknowledge the sensitivity of this data and accept responsibility for enabling RUF reporting at the DNS level.
  • Hosted SPF and SPF flattening features generate and, where configured, publish DNS records on your behalf. Misconfiguration of SPF records can affect email deliverability. You are responsible for reviewing and approving any records before they are published.
  • DNS record generation provided by the Service is guidance only unless you explicitly use a hosted publishing feature. We are not responsible for errors in DNS changes made outside the Service.
  • The Service does not guarantee that implementing DMARC, SPF, or DKIM will prevent all email spoofing, phishing, or deliverability issues.

10. Beta Features

We may offer features labeled as "beta," "preview," or "early access." Beta features are provided "as is" without warranty, may be changed or removed at any time, and should not be relied upon for production use. Beta features may be subject to additional terms disclosed at the time of access.

11. Intellectual Property

The Service, including its software, design, documentation, branding, and all related intellectual property, is and remains the exclusive property of DMARCit and its licensors. Nothing in these Terms transfers any ownership rights to you.

You are granted a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription term, subject to these Terms.

12. Feedback

If you provide suggestions, feature requests, or other feedback about the Service ("Feedback"), you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, modify, and incorporate that Feedback into the Service or other products without obligation or compensation to you.

13. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that a reasonable person would understand to be confidential ("Confidential Information"). Confidential Information does not include information that is publicly available, independently developed, or lawfully received from a third party. Each party may disclose Confidential Information to the extent required by law, provided that the disclosing party gives reasonable advance notice where legally permitted.

14. Third-Party Services

The Service integrates with or relies on third-party services (such as payment processors, cloud hosting providers, and DNS infrastructure). Your use of third-party services is subject to their own terms and policies. We are not responsible for the availability, accuracy, or practices of third-party services. A list of our current subprocessors is available at dmarcit.io/subprocessors.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, DMARCIT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. WE DO NOT WARRANT THAT DMARC MONITORING OR EMAIL AUTHENTICATION FEATURES WILL DETECT OR PREVENT ALL THREATS.

No service level agreement, uptime commitment, or support response commitment applies unless expressly set out in a separate written agreement or order form between you and DMARCit.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL DMARCIT, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

DMARCIT'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO DMARCIT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

17. Indemnification

You agree to indemnify, defend, and hold harmless DMARCit and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms or applicable law; (c) your Customer Data; or (d) your addition or management of domains without proper authorization.

18. Suspension and Termination

We may suspend or restrict your access to the Service immediately if we reasonably believe that: (a) you have violated these Terms or the Acceptable Use Policy; (b) your use poses a security risk to the Service or other customers; or (c) suspension is required to comply with law or a legal order.

Either party may terminate the Agreement for convenience by canceling the subscription as described in Section 6.3. We may also terminate the Agreement immediately for cause if you materially breach these Terms and fail to cure the breach within 30 days of written notice (or immediately if the breach is not capable of cure).

Upon termination, your right to use the Service ceases. We will make your Customer Data available for export for 30 days after termination, after which we may delete it in accordance with our Privacy Policy.

19. Governing Law and Disputes

These Terms are governed by the laws of the State of Alabama, United States, without regard to its conflict-of-laws provisions.

Any disputes arising under these Terms will be resolved exclusively in the state or federal courts located in Cullman County, Alabama.

20. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes acceptance of the changes.

21. General Provisions

  • Entire Agreement. These Terms, together with the Privacy Policy, Acceptable Use Policy, Data Processing Addendum, and any applicable order forms, constitute the entire agreement between you and DMARCit regarding the Service.
  • Severability. If any provision is held to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver. Failure to enforce any right or provision is not a waiver of that right or provision.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
  • Force Majeure. Neither party is liable for delays or failures resulting from events beyond reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet service failures.

22. Contact Information

If you have questions about these Terms, please contact us at:

Cadmos LLC
PO Box 231, Cullman, AL 35056
Email: legal@dmarcit.io